Why Your Nest Thermostat Isn't Running Right and How to Solve the Problem

April 13, 2021

The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can adjust temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy company for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it yourself or call a HVAC professional like George Home Services. If you’re putting it in on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback because the thermostat can get ample power from other heating and cooling wires.

In some cases, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw adequate power, Nest says you might encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t run or turns off and on repeatedly in a short period of time.

You may believe something is suspect with your heating and cooling system, but if you just got the Nest, it’s best to start with your thermostat right away. This is especially timely if the weather is temperate, and you haven’t been using your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t repair the dilemma, a smart thermostat specialist including one from George Home Services can provide assistance. We can identify the issue and put in a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life more convenient, by automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re out. It’s a frustrating experience when yours won’t work properly, but our heating and cooling experts at George Home Services can fix the problem fast.

If you’re going through atypical heating and cooling behavior with your new Nest, call us at 570-244-2510 to set up your appointment right away.